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Return Policy

We will accept authorized returns (RMA number requier) within 30 calendar days of the purchase date.

Authorized returns must be in the complete and original packaging. If your shipment has arrived with a damaged or incorrect item, please repackage the item(s) in its original shipping container and we will arrange for its return.

All authorized returns must be in their original condition, include all components, and cannot be disassembled, mounted or damaged due to incorrect installation. Returns missing components will not be credited. We are not responsible for installation errors. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation. Parts Not Returnable: Electrical parts are not returnable if plugged in or unsealed for any reason.

Return Procedure:

In order to obtain a Return Merchandise Authorization (RMA) number, send email. Provide your order number, name, email address, phone number, and the part number you wish to return, along with a detailed explanation. If you do not have your order number, please indicate when your order was purchased and the full name you used upon ordering.

All returns must be packaged properly. Please make sure to check if there are any special packaging instructions to ensure that no shipping damage will occur. We will not be t responsible for damaged returns resulting from improper packaging.

RA numbers together with the return shipping instructions will be sent through email in 2-3 business days after receipt of the fully completed email. No returns will be accepted without an RA number.

Shipping Charge:

Return shipping charges are not reimbursable unless the return is a direct result of our error.

Restocking Fee:

A 20% restocking fee is charged on all returns that are not the direct result of our error.

If you have any questions about this Return/Cancellation Policy, please contact us:

Used Auto Parts You Need
9758 Glenoaks Blvd
Sun Valley,CA 91352 USA
1(818)767-7776
1(866)415-0438
UsedAutoPartsYouNeed.com
info@usedautopartsyouneed.com