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Terms and Conditions

We reserve the right to refuse service to anyone

Warranty:

  • Under NO circumstances will our liability exceed the amount of the original sale.
    Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
  • The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
  • All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by calling or by sending an email to our Customer Service. Returned items without the RA numbers will not be accepted.
  • Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty. Because the customer is the shipper, he/she is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.

Shipping:

We will ship out your item with 72 hours.If Purchased after 12:00 PM Pacific Time on Friday  it will not be Shipped until Tuesday or Wednesday.
Overnight and 2-Day Shipping
Overnight and 2-day shipping are available for most small and medium sized packages for additional charges. The specific shipping options will be displayed at checkout after you enter a shipping address. Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded. All orders must be received before 11:00 am Pacific Time (2:00 PM Eastern Time) Mondays to Fridays. No Overnight or 2-Day deliveries on Saturdays, Sundays and Holidays. If you place your order for Overnight and 2-Day delivery on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.
For more detail see our return policy

Damaged Shipments:

Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if any of the above occurs to prevent your being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

REFUNDS: (see our return policy)

Refunds for returns normally process and credit within 10 business day from the date we receive your return at the warehouse. Once we receive the part.  Will then approve the return. Once the return has been approved and processed, the refund will be credited to the credit card you used to buy the merchandise. You will receive a "credit approved" Email the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card. If you do not receive a credit after 30 days, please Email our returns department at info@usedautopartsyouneed.com and we will respond to you immediately.

For more detail see our return policy

If you have any questions about this privacy policy , please contact us:

Used Auto Parts You Need
9758 Glenoaks Blvd
Sun Valley,CA 91352 USA
1(818)767-7776
1(866)415-0438
UsedAutoPartsYouNeed.com
info@usedautopartsyouneed.com